In short
- We collect only the information needed to process orders, answer questions, and deliver the services you request.
- Payment details are handled by payment processors; we do not store full card numbers on our own systems.
- Cookies help the site remember your session, currency, and cart contents.
- You can ask us at any time about the data we hold, or how it is used.
Information we collect
When you browse the marketplace or place an order, we may collect the following:
- Order information — the products selected, the data center and server for your purchase, the order amount, and the status of the transaction.
- Contact details — the e-mail address and, where needed for delivery, the in-game character and server information you provide at checkout.
- Support correspondence — messages sent through live chat or e-mail while we handle an inquiry or order issue.
- Technical information — browser type, device type, pages visited, and the general region a request originates from.
- Account details — for registered users, the basic profile information linked to your account.
How we use your information
Collected data is used to:
- Process payments and fulfil the Gil, item, account, and power leveling orders you purchase.
- Deliver your order to the correct server and data center you selected.
- Respond to enquiries and provide customer support, including through live chat.
- Maintain order records and resolve disputes or order issues.
- Improve the usability of the site and the accuracy of the information published on it.
We do not sell personal information to third parties. Information may be shared only with the service providers required to complete a transaction, such as payment processors and delivery partners, and where required by law.
Cookie usage
Cookies are small files stored by your browser. This site uses them for the following purposes:
| Category | Purpose |
|---|---|
| Essential | Session handling, sign-in, and cart contents. These keep the checkout process working. |
| Preferences | Remembering your selected currency and display choices between visits. |
| Analytics | Measuring which pages and services are used most often so the site can be improved. |
You can accept, refuse, or remove cookies through your browser settings. Refusing essential cookies may prevent the ordering and checkout functions from working correctly.
Data protection measures
- Orders are processed over an encrypted connection to protect the transfer of information.
- Access to customer records is limited to the staff who handle orders and support requests.
- Contact details attached to orders are used for fulfilment and support rather than for unrelated correspondence.
- Transactional records are kept as needed for accounting and dispute handling.
Live chat
Customer support is available around the clock through live chat. Conversations handled in chat are used to answer your question, complete your order, and keep a record of any follow-up needed for that request.
Your choices
You may request access to the personal data we hold about you, ask us to correct or delete it, or ask us to stop using it for support and fulfilment. Contact our team and the request will be handled in line with the applicable rules on personal data.
Questions about your data?
Send us a message through the Contact page, and our team will help with any privacy question or request concerning your information.
You can also review the Terms and Policy for the rules that govern the use of the site and its transactions.
This privacy notice explains how information is handled when browsing the marketplace or purchasing Final Fantasy XIV gil, items, accounts, and power leveling services. The aim is to keep data collection limited to what is genuinely needed to process orders, answer questions, and deliver the services requested. Sessions, currency preferences, and cart contents may be supported through cookies, while payment details are passed to payment processors rather than stored in full on the site's own systems. The approach reflects a practical balance between convenience and careful handling of order-related information.
When a visitor browses available products or places an order, certain details may be recorded, such as the products selected, the relevant data center and server, the order amount, and the current status of the transaction. These details help the marketplace organize Final Fantasy XIV gil purchases and related services, including cheap FFXIV gil, items, accounts, and power leveling options. Information may also be used to respond to enquiries, support customers, and maintain a clear record of fulfillment. The process is intended to remain transparent and proportionate to the nature of the service offered.
Because the marketplace serves players across different Final Fantasy XIV servers, order information such as the chosen server and data center forms part of the service process. It assists in matching each purchase to the correct game environment and in tracking delivery through completion. The site follows the general principle that only information needed for order handling, customer questions, and delivery of requested services should be gathered, with payment card data entrusted to specialized processors rather than retained directly by the marketplace. This keeps sensitive financial information separated from ordinary transaction records.
Anyone who has used the marketplace may request information about the data held about them, including how that information is used. Such enquiries allow a customer to understand the connection between browsing activity, order details, and the support provided during delivery of gil, items, accounts, or power leveling services. Cookie-related settings can also be managed by visitors, which may affect session continuity, remembered currency, and cart contents. The emphasis remains on giving users reasonable control and clarity rather than collecting data for unrelated purposes.
The marketplace exists to support Final Fantasy XIV players seeking gil, items, accounts, and power leveling help, and its privacy practices are shaped by that purpose. Order records support fulfillment, communication, and service quality, while customer support remains available to assist with questions and delivery concerns. Data is collected only as needed, and sensitive payment information is handled elsewhere by payment processors. The overall approach is straightforward and customer-focused, reflecting an understanding that trust is essential when players purchase in-game currency and related services online.